Terms and Conditions

Last Updated: October 9, 2025

These Terms and Conditions ("Terms") govern your use of the services provided by Michelle Peavy, doing business as Peavy Legacy Collective ("we," "us," or "our"), including our website (michelleraepeavy.com), travel agency services, business coaching, and any related offerings. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services.

1. Services

We offer a range of services designed to empower and support our clients, including but not limited to:

•Travel Agency Services: We act as an intermediary to help you plan and book travel, including flights, accommodations, excursions, and entertainment. Our role is to facilitate your travel arrangements with third-party suppliers.

•Business and Empowerment Coaching: We provide personalized coaching and mentorship to help you achieve your personal and professional goals. Our services are designed to offer guidance, support, and strategic advice.

•Business Opportunities: We offer opportunities to become a travel agency owner, providing training, resources, and support to help you launch and grow your own business.

2. Travel Agency Services

2.1. Role and Responsibility

As your travel advisor, we act as an agent for third-party travel suppliers, such as airlines, hotels, cruise lines, and tour operators. We are not the direct provider of these services. Your booking is subject to the terms and conditions of the individual suppliers, and your legal recourse is against the specific supplier, not us.

2.2. Booking and Payment

Travel bookings and payments are processed through third-party platforms and supplier websites. We do not directly collect or process payment information on our website. When you proceed to book travel, you will be redirected to secure third-party booking platforms where you will complete your transaction. You agree to abide by the terms and conditions of both the booking platform and the travel suppliers, including their payment and cancellation policies.

2.3. Cancellations and Refunds

All cancellation requests must be submitted in writing. Cancellation policies vary by supplier, and we will make every effort to process your request in a timely manner. Please note that many travel bookings are non-refundable, and any refunds are at the discretion of the supplier. Our service fees are non-refundable.

2.4. Travel Documents and Insurance

It is your responsibility to ensure that you have all necessary travel documents, including a valid passport, visas, and any required health certifications. We strongly recommend that you purchase comprehensive travel insurance to protect yourself against unforeseen circumstances.

2.5. Force Majeure

We are not liable for any failure to perform our obligations where such failure is as a result of acts of God (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout or interruption or failure of electricity or telephone service. No compensation will be offered in these circumstances.

3. Coaching and Consulting Services

3.1. Service Disclaimer

Our coaching and consulting services are intended to provide guidance and support. We do not guarantee any specific results or outcomes. Your success depends on your own effort, motivation, and follow-through. Our services are not a substitute for professional advice, such as legal, financial, or medical advice.

3.2. Confidentiality

We are committed to maintaining the confidentiality of our coaching relationship. All information shared with us will be kept private and will not be disclosed to third parties without your consent, except as required by law.

4. Business Opportunity

4.1. Third-Party Business Opportunities

We may provide information about business opportunities, including travel agency ownership programs. When you express interest in these opportunities, you may be redirected to third-party websites that are not owned or operated by us. These third-party sites have their own terms and conditions, privacy policies, and disclosure requirements. We are not responsible for the content, practices, or policies of these third-party sites. Any business opportunity transactions or agreements are between you and the third-party provider.

4.2. No Guarantees of Income

We do not make any guarantees about your potential income or success. Your earnings will depend on your own skills, effort, and business acumen.

5. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written permission.

6. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any third party on the services; (c) any content obtained from the services; or (d) unauthorized access, use, or alteration of your transmissions or content.

7. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Wisconsin, without regard to its conflict of law provisions.

8. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any changes by posting the new Terms on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

9. Contact Us

If you have any questions about these Terms, please contact us at:

Michelle Peavy

Peavy Legacy Collective

Email: [email protected]

Phone: 414-710-3917